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Personal & Professional Leadership

23  June 2022

3 hours | 18.00-21.00

Webinar Content:

  • What is Leadership?
  • Leadeship Styles
  • Leader, Manager & Coach – is there a Difference?
  • Is there an effective way to Lead?
  • Leadership skills
  • Management skills
  • How to effectively Lead my team
  • Learn when to say No
  • Wish or Goals: Are you setting your goals or just wishes?
  • 4 Leadership tools you need to use every day as a leader and how to use them appropriately:
    • The 1% technique
    • Recognition in the workplace
    • Praise
    • Feedback as an improvement process

 

This Webinar/Workshop is ideal for anyone looking to increase his/her Productivity and Leadership Skills immediately. It is a fully practical Webinar which you go away with tools that can change your decisions fast. It is ideal to assess your current leadership skills and achieve your goals. You will learn how to lead your team effectively with every day tools that can be used both in your personal and professional life.

If you have a team, this is a great seminar for you to learn how to create a vision for your team and how to communicate effectively your decisions, goals and next steps.

 

Trainer Biography:

Sofia Skevofylaka is an Imperial College London Alumni, in Entrepreneurship, Innovation & Management. She is the CCO & CoFounder of Hatzi Filax Group, an Business Training and Consulting & Technology Company which specialized in CX Consulting, HR consulting and upskilling and reskilling workforce. tailored Customer Experience Models for corporations as well as Training around Soft Skills, CX, Leadership and Time Management. They are leading in their sector as they have been awarded the First Gold CX Best Initiative Greek award in the loyalty Awards Greece 2021 by Boussias for CX Culture as well as the Bronze Award in the HR Awards Greece for Upskilling Workforce for CX during the Period Covid-19.

While being the President of the organization DUSA in Scotland, the organization was awarded 4 National Awards for offering the Best Student Experience in Scotland. Sofia Skevofylaka has been featured in multiple media (newspapers and podcasts) including to FT, The Courier UK, BusinessWoman Greece and more.

Trainers Biography:

Sofia Skevofylaka is the Cofounder & Chief Commercial Officer of Hatzi Filax Group. She is trainer and consultant which focuses on giving experiences, whether that is through her trainings on soft skills, customer experience, leadership, diversity or entrepreneurship or through her consulting of SME and Corporations that focus on Customer Experience and Employee Experience transformation. She has trained multiple companies in many industries both in Greece and the UK. Her company has received multiple Greek awards such as Best Reskilling Strategy – HR Awards Greece and Best Customer Experience Culture Initiate – Loyalty Awards.

She an Alumni of the MSc Entrepreneurship, Innovation and Management from Imperial College London Business School. She has been awarded from Imperial Business School with the Diversity in Business Award 2020. During her years in the UK, she was the president of the Dean’s Student Advisory Panel at Imperial College Business School. She was also elected as the President of the Dundee University Student Association and she was running a 6million pounds company with over 300 employees at the age of 23. She graduated from the University of Dundee in Scotland with a BSc in International Business with Marketing (with First Class Honors). During her years in the University of Dundee, she has been awarded 6 national awards for offering the Best Student Experience with her team.

She has been featured in multiple media such as Financial Times, the Total Business, The Courier UK, STV news, Naftemporiki, Logistics & Management, Business Woman Greece and more.  For more details https://hatzifilax.com/.

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