HATZI FILAX LEARNING HUB-en

LIVE VIRTUAL TRAINING WEBINARS & IN-PERSON TRAINING

We offer Programs and tools for the development of entrepreneurs and Executives for all companies and organizations. Training seminars and programs for business departments that aim to better organize their teams and management, to achieve through thorough cooperation and guidance, through desired goals and results. Training Programs for Managers, Freelancers, Doctors and employees of each company.

Leadership Modules
Personal Leadership skill
Leadership Training Program Level I
Leadership Training Program Level II
Leadership Training Program Level II
Leadership skills during Crisis
Leadership for Millennials (18-25)
How to motivate Millennials (18-25)

Soft & Interpersonal Skills Modules

The Soft Skills training program is about the training of people in positions of responsibility in communication skills, time management and change management as well as strengthening their teamwork, ensuring Customer Experience, as well as solving daily problems in order to increase job satisfaction and enhance their efficiency and productivity.

Thanks to the consistent nature of the curriculum the training program can be done as taught as often as the company requires. Each program is 4 hours long and can be repeated once or twice a year, without altering the teaching material, so that each of its staff is gradually trained in all the thematic units of the program (modules). In this way everyone will receive the same knowledge, which leads to the creation of a common culture of development.

The seven main sections are:

Leadership
Time management
Communication Skills
Customer Experience
Problem–solving
Change Management – Durability
Teamwork

After the trainings the participants will be able

To apply time management techniques.
To be able to respond to the ever-changing environment.
To solve their daily problems in a creative way.
To reap the maximum benefits from teamwork.
To find their own way to provide Customer Experience (CX).
To communicate effectively with internal and external customer.
To be able to operate quickly and correctly in times of economic crisis.

Soft & Interpersonal Skills Modules

Leadership skills
Managerial skills
Basic Communication skills
Advanced Communication skills
Listening skills – Becoming a better listener
Team Spirit & Team working – Team Spirit in my workplace
Problem Solving
Time Management – How to Manage my time
Stress management
Customer Experience
Decision making – How to make the right decisions for success
Developing Resilience –Developing Durability and Adaptability

Customer Experience CX – Sales Modules

Customer Experience
Customer Experience & Sales – Customer Experience and Sales Increase
Increase your sales with Customer Experience
Effective – Complaint Management SYSTEM – Corporate Complaints Management System
Customer Experience for tourism industry

Business skills Modules

Train the Trainer – become a trainer

Instructor Training for interactive in-house training via Webinar
Instructor training for interactive training
Negotiations skills
Crisis management Ι – CORONAVIRUS ERA
Crisis management ΙΙ
Crisis management ΙΙΙ – Crisis management
Critical thinking
Change Management
Effective – Complaint Management -Complaint Management
Personal development – Principles of Personal development
Emotional Intelligence
Conflict resolution – Problem solving
Effective Camera Presentations!
Crisis Management and Communication in the CORONA VIRUS CRISIS era

Human Resources Development Program

On-line Programs & IN-PERSON Induction Programs

Quit Smoking Program – A quit-smoking program for employees

WELLBEING Program

Well-being: The Basic Pillars of Well-being for a Better and Healthier Life

Interviewing Skills

Personality Traits Test

21 principles to stay motivated

Motivating women in business

ON-LINE PROGRAMS for employees’ children

Vocational Guidance Program for the children of the employees
Learning Reading Preferences